Welcome to Olive and Quill Bookery. By accessing or using our website at www.oliveandquillbookery.com and purchasing from our store, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our site.

1. About Us

Olive and Quill Bookery is an independent online bookshop. Our website is hosted on Squarespace. References to "we," "us," or "our" refer to Olive and Quill Bookery.

2. Use of Our Website

By using this website, you confirm that:

• You are at least 18 years of age, or have parental/guardian consent

• You will use the site for lawful purposes only

• You will not attempt to disrupt or harm the website or its content

• The information you provide is accurate and complete

We reserve the right to refuse service, terminate accounts, or remove content at our discretion.

3. User Accounts

You may create an account to manage orders and preferences. You are responsible for:

• Maintaining the confidentiality of your login credentials

• All activity that occurs under your account

• Notifying us immediately of any unauthorised account access

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products & Pricing

We take care to ensure product descriptions and prices are accurate. However, we reserve the right to:

• Correct any errors in pricing or descriptions at any time

• Limit quantities of any item

• Discontinue products without notice

All prices are listed in USD and are subject to change without notice. We are not responsible for typographical errors.

5. Orders & Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. An order confirmation email does not constitute final acceptance; your order is confirmed upon dispatch.

Payment is required at the time of purchase. We accept major credit and debit cards through our secure payment processor. We do not store payment card details on our servers.

6. Shipping & Delivery

We aim to dispatch orders promptly. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by couriers, customs, or circumstances beyond our control.

Risk of loss and title for items purchased pass to you upon delivery to the carrier. Please ensure your delivery address is correct — we cannot be responsible for orders sent to an incorrect address provided at checkout.

7. Returns & Refunds

We want you to love your books. If you are not satisfied with your purchase:

• Unused items in original condition may be returned within 14 days of receipt

• Blind Date w/ a Book, rare books, signature editions are final sale

• Please contact us at info@oliveandquill.com before returning any item

• Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect

• Refunds will be processed to the original payment method within 5–10 business days of receiving the return

We cannot accept returns on digital or downloadable products, sale items, or items damaged after delivery.

8. Intellectual Property

All content on www.oliveandquillbookery.com including text, images, logos, design elements, and product descriptions is the property of Olive and Quill Bookery or its licensors. You may not reproduce, distribute, or use any content without our prior written consent.

9. Disclaimer of Warranties

Our website and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees regarding the accuracy or completeness of any content.

10. Limitation of Liability

To the fullest extent permitted by law, Olive and Quill Bookery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill. Our total liability to you shall not exceed the amount you paid for the order giving rise to the claim.

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content or practices of third-party sites and accept no responsibility for them. Visiting any linked site is at your own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

15. Contact Us

If you have any questions about these Terms, please get in touch:

Olive and Quill Bookery

info@oliveandquill.com

www.oliveandquillbookery.com